A 2026 review of the provider, the ownership behind it, the regulatory record, and your options
| Key Takeaway Pathlines Pensions UK Limited is the trading name of the company formerly known as London & Colonial Services Limited, rebranded in October 2024 following its sale by STM Group. That sale was a management buyout: the buyer, Pathlines Holdings Limited, is controlled by Alan Kentish, who was STM Group’s chief executive throughout the period covered in this review. The entity carries a long history of Financial Ombudsman upheld complaints relating to high-risk investment due diligence failures. Non-UK residents holding a Pathlines SIPP, particularly those placed into it via a third-party introducer, should seek independent cross-border advice before taking any action. |
If you have a Pathlines SIPP, or you recall the name London & Colonial Services on your pension paperwork, this article is for you. Whether you are a UK resident, a UK national living abroad, a US person with a legacy British pension, or an international client who was placed into this wrapper by a third-party adviser, there are material questions you should be asking about the suitability of staying put.
The Pathlines SIPP is not a new product. It is the rebranded London & Colonial SIPP, following the company’s October 2024 sale out of the STM Group. The rebrand changed the name on the paperwork. It did not change the underlying entity, the administration chain, or the long regulatory record that sits behind it. If your pension is administered by Pathlines Pensions UK Limited, you are holding a product with a history that is directly relevant to any decision you make about your retirement savings in 2026.
This guide explains who Pathlines are, who now owns and controls the company, what the Financial Ombudsman Service record shows, and what better-regulated, purpose-built alternatives look like for both UK and non-UK residents. If you are unsure who recommended your Pathlines SIPP, or the firm that introduced you is no longer trading, this review is particularly important.
Who Are Pathlines Pensions UK? The London & Colonial Connection
Pathlines Pensions UK Limited is a Self-Invested Personal Pension (SIPP) administrator registered in England and Wales (Company No. 02966313) and authorised by the Financial Conduct Authority (FCA Reference No. 463876). The company is headquartered in Milton Keynes.
The name is new. The company is not.
Until 31 October 2024, Pathlines traded as London & Colonial Services Limited, a business with roots stretching back over three decades. London & Colonial was a well-known SIPP administrator, at its height managing pensions for over 2,000 clients and generating annual turnover of approximately £1 million from that business.
STM Group, a cross-border financial services group operating across the UK, Gibraltar, Malta and Spain, acquired London & Colonial in 2016 for a total consideration of up to £5.4 million. STM has been headquartered in London since 2018, though its regulated Gibraltar entities remain a significant part of the group. That acquisition, and the subsequent years under STM ownership, form the most consequential part of the firm’s history for any client reviewing their options today.
The company’s day-to-day pension administration is carried out by a third-party administrator: Options UK Personal Pensions LLP (also known as Options Pensions, formerly Carey Pensions). If you transferred from the PSG SIPP business that entered administration in October 2024, this may affect you specifically if your pension was part of PSGS’s Unity SIPP book, which was sold to Pathlines and now sits within the Pathlines and Options structure. Other parts of the PSG SIPP business were sold separately to Alltrust in the same administration, so this point does not apply to every former PSG SIPP client.
Who Actually Owns Pathlines Now?
This is worth stating plainly, because it is not obvious from the rebrand itself. Pathlines was not sold to an unconnected buyer. The October 2024 transaction was a management buyout: the purchasing company, Pathlines Holdings Limited, is controlled by Alan Kentish. Mr Kentish personally guaranteed £4.1 million of the £4.5 million purchase price for the SIPP business.
Alan Kentish was STM Group’s chief executive throughout the period covered in the regulatory history below, including his October 2017 arrest in Gibraltar (he was later released without charge) and the Deloitte skilled person review that followed. In other words, the leadership behind the company during the years its regulatory record was built is the same leadership that now owns and controls Pathlines. A change of trading name and a change of ownership are two different things, and only one of those things happened here.
The Pathlines SIPP Regulatory History: What London & Colonial’s Record Shows
For UK and non-UK residents evaluating whether to remain in a Pathlines SIPP, the provenance of this provider matters significantly. The track record of London & Colonial under STM Group ownership is well-documented in Financial Ombudsman Service decisions, public regulatory records, and legal proceedings.
High-Risk Investment Due Diligence Failures
The Financial Ombudsman Service (FOS) has upheld numerous complaints against the entity (both as London & Colonial and, since the rebrand, as Pathlines Pensions). Upheld cases have centred on failures to conduct adequate due diligence on investments held within its SIPPs.
Investments that led to successful FOS complaints include:
- Carbon credits
- Overseas property schemes
- Self-storage units
- Unlisted company shares
- The Resort Group (Cape Verde luxury hotel investments)
In multiple decisions, the FOS found that London & Colonial should have identified that certain introducers were systematically directing clients into high-risk, illiquid, and speculative investments and should have declined to accept that business. The FOS referenced the landmark Adams v Options (formerly Carey Pensions) Court of Appeal judgment in several rulings, confirming that SIPP operators can be held liable even where they did not personally provide investment advice.
The STM Group Era: Governance Concerns
STM Group’s acquisition of London & Colonial completed in 2016 for up to £5.4 million. STM also acquired a significant stake in Carey Pensions (now Options Pensions) in the same period, the same entity that now administers Pathlines SIPPs on a day-to-day basis. STM Group posted a pre-tax profit of £2.8 million in 2016, but the subsequent years brought significant governance concerns.
In October 2017, STM’s then chief executive, Alan Kentish, was arrested in Gibraltar in connection with a client tax dispute (he was later released without charge). The Gibraltar Financial Services Commission moved to investigate STM’s operations, and the matter was ultimately resolved through an independent Deloitte skilled person review of internal compliance and governance rather than the regulator’s own investigation. The Deloitte report, published in June 2018, set out seven compliance “priorities” and 21 further recommendations for the Gibraltar-regulated businesses. STM later stated that all of the actions arising from the review had been fully remediated to the satisfaction of the Gibraltar Financial Services Commission.
The measures STM was required to take included a more clearly defined risk framework, additional non-executive directors on subsidiary boards, and improvements to how conflicts of interest and adviser/client take-on and monitoring were managed across the group that owned London & Colonial and a major stake in Carey Pensions simultaneously.
Post-Rebrand: FOS Cases Continue
The October 2024 rebrand did not draw a line under the regulatory legacy. The first set of FOS decisions issued after the rebrand continued to uphold complaints from former London & Colonial clients, confirming that the company’s liability for historical conduct carries forward regardless of the new trading name, and regardless of the change of legal ownership described above.
| Important Context for International Clients Many of the high-risk investments that led to FOS complaints were introduced to London & Colonial SIPPs through third-party intermediaries and IFA firms, many of which have since ceased trading or lost FCA authorisation. If you were recommended a London & Colonial or Pathlines SIPP by an adviser who is no longer operating, or if you do not know who was responsible for the original recommendation, this is a significant red flag warranting immediate review. |
The Pathlines ‘Your Global SIPP’: Their Offering for Non-UK Residents
Pathlines does operate a product specifically designed for non-UK residents: the ‘Your Global SIPP’. Key features include:
- Open to individuals who no longer live in the UK but retain existing UK pension rights
- No new contributions permitted (accumulation-only for non-residents without UK earnings)
- Drawdown payments made gross, with UK income tax applied; Double Taxation Agreement treatment depends on your country of residence
- All income drawn is subject to UK income tax in the first instance; NT tax code applications can reduce or eliminate withholding where a DTA applies
- Requires an appointed financial adviser acceptable to Pathlines
- Administered by Options UK Personal Pensions LLP
On paper, this is a workable structure for overseas residents. The product is FCA-regulated and UK-registered, which means it qualifies for the protections of UK pension legislation, including Article 17 treatment under most UK Double Taxation Agreements, which is particularly relevant for US persons.
The concern is not the product structure itself. It is the provider’s history, the current ownership, the administration chain, and the question of whether non-UK residents, and particularly those without ongoing regulated advice, are adequately served by staying in place.
Why Pathlines SIPP Holders Should Review Their Position
There are five specific reasons why every current Pathlines SIPP member, and particularly those living abroad, should treat 2026 as the year to conduct a proper independent review.
1. The Administration Chain Carries Legacy Risk
Your Global SIPP is administered by Options UK Personal Pensions LLP, the same Options Pensions (formerly Carey Pensions) that has its own substantial volume of FOS complaints. Both entities sit within a legacy ownership and administration structure that has been subject to sustained regulatory scrutiny.
2. The Rebrand Does Not Reset the Clock, And Ownership Didn’t Change Either
Pathlines is not a new firm. It is London & Colonial under a different name, bought out by the same chief executive who ran STM Group’s SIPP business through the governance issues described above. Due diligence failures, investment quality concerns, and client compensation orders carry forward. A new brand identity, under continued leadership, does not constitute a fresh compliance record.
3. Ongoing Suitability for Your Jurisdiction
If you are resident in the United States, your pension wrapper needs to be managed in a way that is consistent with IRS reporting obligations under FBAR, Form 8938, and the US-UK Double Taxation Agreement. Specifically, SIPP holdings are exempt from PFIC reporting under the DTA framework during the accumulation phase, but this treatment requires the pension to be properly structured and reported.
If you are resident in the European Union or wider EEA, post-Brexit restrictions mean many standard UK SIPP providers will no longer service EEA-resident clients. The Pathlines Global SIPP is one of the few products that formally accommodates overseas residents, but that alone does not make it the most suitable option. Tax laws are complex and vary by individual circumstance.
4. Investment Quality and Oversight
The historical FOS complaints arose precisely because Pathlines and London & Colonial accepted business from introducers directing clients into high-risk, illiquid investments. If your current SIPP holds non-standard assets, such as overseas property, structured notes, unregulated funds, or similar, this history is directly relevant to you. Past performance is not a guide to future results, and illiquid or non-standard holdings often carry both transfer restrictions and valuation uncertainty.
5. Lack of Ongoing Regulated Advice
Non-UK residents who were placed into a London & Colonial or Pathlines SIPP by an offshore adviser or introducer firm, particularly one that has since closed, may be holding a pension without any ongoing regulated advice. Switching to a provider with an integrated advisory framework, with an adviser who is authorised to serve you in your country of residence, offers materially better consumer protection.
Pathlines SIPP Alternatives: What a Properly Structured International SIPP Looks Like
For most non-UK residents with UK pension rights, an International SIPP administered under a modern, purpose-built structure is a significantly better fit than a legacy product. Below is what to require when reviewing any alternative, followed by specific providers worth considering.
| FEATURE | WHAT TO REQUIRE |
| FCA Authorisation | The SIPP operator must be FCA-authorised and regulated, not merely administered by a third party under another firm’s licence. |
| Expat-Specific Onboarding | The provider must formally accommodate your jurisdiction, including US persons, EEA residents, and Middle East or Asia Pacific residents. |
| Regulated Investment Universe | Investments should be restricted to regulated, mainstream assets. No unregulated property schemes, carbon credits, or structured notes. |
| Cross-Border DTA and NT Handling | The provider should have demonstrable experience of DTA-driven withholding treatment across the UK’s major treaty partners. |
| Integrated Regulated Advice | Your adviser should hold the regulatory permissions relevant to your country of residence, not just FCA authorisation, and should provide ongoing suitability reviews. |
| Transparent Fee Structure | Fixed annual administration fees are preferable to percentage-based charges, particularly for larger pots. |
| Overseas Payment Capability | Direct payment to a non-UK bank account, with multi-currency options where needed. |
Providers Worth Considering for Non-UK Residents
The following providers offer SIPP structures that formally accommodate non-UK residents and are administered under purpose-built International SIPP frameworks:
- Novia Global Ltd
- Morningstar Wealth International
The suitability of any specific provider depends on your country of residence, pension value, investment objectives, and tax treaty position. No provider selection should be made without regulated advice from an adviser who holds the appropriate permissions for your jurisdiction.
A Note for US Persons with a Pathlines SIPP
If you are a US citizen or Green Card holder with a Pathlines or legacy London & Colonial SIPP, your situation requires particular care. The key technical points are as follows:
- Your SIPP is a foreign financial account for FBAR purposes (FinCEN 114) if its value exceeds $10,000 at any point during the year.
- The aggregate value of your SIPP counts toward your Form 8938 reporting threshold under FATCA.
- Investments held within the SIPP are exempt from PFIC reporting during the accumulation phase under the US-UK Double Taxation Agreement. This exemption applies to the pension wrapper, not to investments held outside it.
- Withdrawals will be subject to UK income tax in the first instance. Article 17 of the US-UK DTA provides for exclusive US taxation in most cases, but this requires the NT tax code process to be correctly handled with HMRC.
- Any transfer between UK-registered pension schemes, including a transfer out of Pathlines to an International SIPP, is not a taxable event for US purposes and does not constitute a distribution.
Cameron James advisers hold individual FCA authorisation, SEC registration, and EU authorisations, making us one of the few cross-border advisory firms genuinely equipped to advise US persons on their UK pension position within a fully compliant framework.
How to Transfer Out of a Pathlines SIPP
Transferring from Pathlines to an alternative SIPP provider is a straightforward process in most cases, but there are several points to check before initiating. Work through these in order.
1. Check for Non-Standard Assets
If your current SIPP holds any illiquid, unregulated, or non-standard investments, a common feature in legacy London & Colonial SIPPs, you may not be able to transfer in specie. In some cases, these assets cannot be transferred at all and will need to be dealt with separately. This is the most important pre-transfer check.
2. Check for Exit Fees
Review your SIPP terms for any transfer-out charges. These should be disclosed in your Key Features document or member terms.
3. Obtain Regulated Transfer Advice
If your Pathlines SIPP contains any safeguarded benefits, which is unlikely for a standard personal pension but should be confirmed, regulated transfer advice is a legal requirement. Even where it is not required, transfer advice is strongly recommended given the cross-border complexity and the background of the ceding scheme.
4. Allow for Transfer Timescales
Standard SIPP-to-SIPP transfers typically complete within 30 to 90 days, depending on the providers involved and whether the transfer is in cash or in specie. Where non-standard assets are involved, timescales can extend considerably.
What This Means for You
Holding a Pathlines SIPP does not automatically mean you have been badly advised or that your retirement savings are at risk. Many members hold straightforward investment portfolios and have been competently advised. The point of this review is not to alarm you. It is to make sure you are making an informed decision based on the full picture, including who is actually behind the business today.
The questions to answer are simple. Do you know who recommended your Pathlines SIPP, and are they still operating? Do you understand what is invested inside your SIPP, and are those investments mainstream and liquid? Are you receiving ongoing regulated advice from a firm that is authorised to advise you in your country of residence? If the answer to any of these is uncertain, or no, a proper independent review is the right next step.
| JONATHAN LAWS Senior IFA, Cameron James “The clients who contact us about a Pathlines or London & Colonial SIPP usually fall into two groups. The first are people who have a clean portfolio, standard investments, and a straightforward structure who simply want a second opinion and want to move to a provider with a stronger administrative record. The second are people who were placed into the pension by an offshore adviser, often with investments they do not fully understand, and the adviser is no longer in business. The second group needs specialist help as a matter of priority. In both cases, the answer is the same: a proper independent review, a clear understanding of what sits inside the wrapper, and a decision made with all of the facts on the table, including who owns and runs the business now. That is a conversation worth having now, not after another year of drift.” |
Speak to a Cameron James Adviser
| DO YOU HOLD A PATHLINES OR LONDON & COLONIAL SIPP? The decision of whether to remain in your Pathlines SIPP or transfer to a purpose-built alternative is one of the most consequential pension decisions you will make in 2026. Cameron James offers a no-obligation initial consultation for UK and non-UK residents holding Pathlines or legacy London & Colonial SIPPs. We will review your current arrangement, explain your options clearly, and, where appropriate, manage the transfer process end-to-end. Book a call with a Cameron James adviser |
Frequently Asked Questions
Is Pathlines a new company?
No. Pathlines Pensions UK Limited is the rebranded name for London & Colonial Services Limited, which changed its name on 31 October 2024 after being sold out of STM Group in a management buyout. The company was originally founded over 30 years ago. The FCA reference number and the underlying corporate entity remain the same.
Who owns Pathlines?
Pathlines Holdings Limited, the buyer of the SIPP business in October 2024, is controlled by Alan Kentish, who was STM Group’s chief executive throughout the period covered by the regulatory history in this article, including the 2017 Gibraltar arrest and the subsequent Deloitte governance review. The rebrand therefore reflects a change of trading name and legal ownership structure, not a change of the people running the business.
What is the difference between Pathlines and London & Colonial?
There is no difference in terms of the underlying company. Pathlines Pensions UK Limited and London & Colonial Services Limited are the same legal entity under the same FCA authorisation (Reference No. 463876). The only change is the trading name. Every Financial Ombudsman decision, compensation order, and regulatory record from the London & Colonial era applies to Pathlines today.
Can I keep my Pathlines SIPP if I live abroad?
Yes. Pathlines operates the ‘Your Global SIPP’ specifically for non-UK residents. However, keeping your pension there is not automatically the right decision. Suitability should be assessed against purpose-built International SIPP alternatives by a regulated adviser with cross-border expertise, particularly if you do not have ongoing advice or if your original introducer is no longer trading.
Am I affected by the historical FOS complaints against London & Colonial?
That depends on what investments are held inside your SIPP and how it was opened. If you were introduced to a London & Colonial or Pathlines SIPP by a third-party IFA or introducer, particularly one that is no longer trading, or if your SIPP holds non-standard investments such as overseas property, carbon credits, or unlisted company shares, you should seek advice on whether you have grounds for a complaint.
Will transferring out of Pathlines trigger a tax charge?
A transfer between UK-registered pension schemes, including from Pathlines to an International SIPP, is not a taxable event in the UK. For US persons, it is not treated as a distribution and does not trigger a US tax charge. Withdrawal taxation depends on your country of residence and the relevant Double Taxation Agreement. Tax laws are complex and vary by individual circumstance.
Does Cameron James advise US persons with a Pathlines SIPP?
Yes. Our advisers hold individual FCA, SEC, and EU authorisations, allowing us to advise US citizens and Green Card holders with UK pensions on a regulated, cross-border basis. This includes structuring your pension to remain compliant with FBAR, Form 8938, PFIC, and US-UK Double Taxation Agreement requirements.
What if my Pathlines SIPP holds unregulated investments?
This is a materially different situation requiring specialist advice. You may have grounds for a complaint against the original introducing firm, the SIPP operator, or both. A transfer may not be possible until the underlying investment position is resolved. The specific investment, when it was placed, who recommended it, and its current valuation and liquidity status all matter. Do not initiate a transfer request before speaking to a regulated adviser.
How long does a Pathlines SIPP transfer take?
Standard SIPP-to-SIPP transfers from Pathlines typically complete within 30 to 90 days where investments are mainstream and can be moved in cash or in specie. Where non-standard or illiquid assets are involved, timescales can extend to several months, and in some cases, transfer is not possible until the asset is sold, written off, or otherwise resolved.
Disclosure
Please note that Cameron James does not offer tax advice. We recommend consulting with a qualified tax advisor to understand how any financial decisions may impact your personal tax situation. The information provided on this page is subject to change. For the most current information and personalized advice, please consult with a qualified financial or tax advisor.
Advisory Services Disclosure
Advisory services in the United States are offered and provided through Beacon Global Advisor Network, LLC, a registered investment adviser with the Securities & Exchange Commission. Registration as an investment adviser does not imply a certain level of skill or education and does not imply any regulatory authority has passed upon the firm or its advisors. Beacon Global Advisor Network, LLC and Cameron James USA are not affiliated. Cameron James USA is a marketing name and is not licensed or registered to conduct advisory business.
